Thistle London Heathrow

Bath Road, Longford, Heathrow Airport, UB7 0EQ - Guest Rating: 61%

Thistle London Heathrow, Heathrow Airport
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Guests at the Thistle Heathrow can be in central London in 20 minutes via the Heathrow Express which runs from the airport into Paddington Station London. The hotel is also close to road links to the rest of the UK with the M25 and M4 motorways on the doorstep.

Well-equipped guest rooms feature LCD TVs, tea and coffee making facilities, complimentary toiletries, a hairdryer, wireless Internet access and writing desk.

The Heathrow Thistle Hotel's restaurant, 'The First Edition', offers a selection of British and European dishes in the evening and the 'Best Seller's bar serves drinks and lighter meals in a relaxed informal atmosphere.

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Thistle London Heathrow reviews on are written by travellers like you. Our honest and unbiased reviews help all travellers decide which hotel to book and which to avoid. Please add your own review now.

Date of stay: Jun 2010. Reviewed 30 Apr 2011
Overall Rating: 40%
This is the first review I have ever written, it was that bad I felt I had to.

I booked the hotel through "Last" 4*... apparently! Although all we wanted was somewhere to sleep for one night and to get a wash after a long flight.

The reception is bright and clean, booking only took a few minutes and the staff booking us in were polite. However it all went downhill from there, steps and a flight of stairs to tackle (no lift) with our heavy suitcases before getting to our room, no offer of help from any staff, I would have happily paid someone to take them to our room but there was no one to ask.

I immediately felt claustrophobic in the hotel corridors, they were very dark, narrow and long, with very heavy fire doors that were battered to get through with our suitcases. The hotel itself was very stuffy hot and dark.... our room was worse.

The room was extremely small, this would have fine but you couldn't breath in the stale air. I immediately turned on the air condictioning which worked (for a while) and gave some relief. There was a "window" however there was no way of opening it or even looking through it due to filth/mould.

Due to the heat I decided to go for a cool shower... how unlcuky I was...just a hot shower available. Same to brush your teeth believe it or not... just warm water running out of the cold tap!! The bathroom stank of urine and generally dirty, the decor was old fashioned however this wouldn't have mattered if it was just clean and useable. My partner wouldn't use the bathroom.

I didn't notice any bugs but the once white bed linen was now yellow. There were tea and coffee making facilities, however these did not get used.. they were dirty... and it was too hot.

We had no where else to go, so we settled down for the night, the aircon was so noisey but there was no way we could turm it off without cooking alive.
We woke around 3am the air con which had workecd a few hours ago now was pumping out warm air and we decided enough was enough and checked out. We just couldn't take it any longer.

When we were checking out we wanted to mention the air con/heat... no one asked "how was everything?" "did you have a good stay?".... we got the feeling staff knew the hole they were working in. We only wanted to stop for one night, we managed half.
I will never ever book a Thistle again due to the experiance at this hotel. My partner and I went to a 3rd world country for our holiday which was great and were shocked when we arrived back in England to Heathrow Thistle!. Sleep in your car/suitcase/airport toilet instead....seriously.

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