Help



  1. How do I book a hotel?
  2. How do I book children and infants?
  3. I cannot get any availability. Am I doing something wrong?
  4. Can I pay deposit?
  5. How do I cancel or change my reservation?
  6. Are prices per room or per person?
  7. Are flights, transfers and insurance included in the price?
  8. Is sletoH.com a charity? How does it make money?!

1. How do I book a hotel?

  • Enter your travel dates, room requirements and star rating and click 'Compare Prices'. (Note: it is important to select an appropriate number of rooms when searching - for example, you will see more hotel availability and prices for four guests if you split them into two rooms.)
  • Compare prices and locations... sletoH.com shows all available hotels on an interactive Google map with prices from various travel web sites.
  • Browse the results and compare prices... click a hotel to see a map, photos, description, facilities, etc. Compare prices and click the name of the web site you want to book with - you will be taken directly to the booking screen of your selected site.

2. How do I book children and infants?



Infants are aged less than 2 years. When travelling with children and infants you must always include them in the search. By doing so, our reservation partner and subsequently the hotel will know that a cot is required. Please remember that different hotels have different child age policies, but don't worry - just enter the child ages and our partners will calculate prices accordingly.

3. I cannot get any availability. Am I doing something wrong?



Seeing no availability could be because there genuinely isn't any availability, or because you have not filled in the availability search correctly. Try these options:
  • If searching for more than 2 guests, try searching for less people in each room. For example, 4 guests could be split into 2 rooms.
  • If searching for several rooms, try searching for 1 room first. If you can't get availability on 1 room, you will not be able to get it on several.
  • Try different travel dates.
  • Email us for help.

4. Can I pay deposit?



This option is specific to the chosen reservation partner. More information is available on their Booking Screen.

5. How do I cancel or change my reservation?



After you have clicked on the logo of the chosen reservation partner you are directed to their website. Any questions regarding cancellation and changes must be directed to them.

6. Are prices per room or per person?



Prices displayed for all reservation partners are total prices for all room(s) requested. Please note that some partners require full pre-pay and some are post-pay (when checking out of hotel). Some suppliers (e.g. Alpharooms.com) include all taxes but others do not. Please read the supplier small print before booking!

7. Are flights, transfers and insurance included in the price?



No. We only price compare accommodation. For flights, transfers and insurance try a Google search.

8. Is sletoH.com a charity? How does it make money?



No we are not a charity - we earn small commissions from the companies we refer you to.